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The European Single Procurement Document (ESPD) helps to simplify the procurement process on both sides.

Millstream’s ESPD tool is intuitive and free for buyers and suppliers to use. It allows the creation of ESPD requests or responses quickly and easily as part of the procurement process. Sign up today to get started...

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Millstream ESPD Terms & Conditions

Throughout these Terms and Conditions, 'Millstream ESPD’ and 'we/us/our' means Millstream Associates Limited and "you/your" means the customer. These Terms and Conditions cover the entire agreement (or 'contract') between you and us.

Starting your subscription

From the date on which we receive your correctly completed subscription/sign up request:

  • We will provide the service, as described below.
  • We will notify you of any changes to the service or these Terms and Conditions.
  • You agree to be liable for and to pay any charges arising out of using our service, as described below.
  • In subscribing to the service you are confirming that you are in business and/or have the authority to represent a public sector body.

The service

Millstream ESPD allows buyers (Contracting Authorities) to create ESPD (European Single Procurement Document) requests and suppliers (Economic Operators) to create ESPD responses.

Using the service

We provide our service to you solely for your own use. You are not entitled to assign the benefit of this contract, or pass on any information supplied, to a third party without our prior written consent.

All copyright in any information provided through our service remains vested in the owners of the material. Nothing in these Terms and Conditions grants you any interest in such intellectual property rights, except to the extent necessary to receive the benefit of the services.

Charges for using the service

Usage of the service will be free of charge. In the event this changes, we will notify you in advance and any charges will only take effect following the next renewal date. If you do not wish to continue using the service beyond this point, you may terminate it by providing notice as set out below.

If anything changes

We'll publish any new Terms & Conditions on our website and also share a copy of the most up-to-date version with you at the point of renewal.

Renewing your contract

Subject to the other rights of termination (see 'Cancelling your contract' below), your contract will continue on an annual basis unless you (or we) terminate it by giving notice in writing up to 30 days of the renewal date. Should you choose to terminate, notice must be provided to us the following email address If you don’t request termination within that period, you will be deemed to have accepted renewal, and your option to use the service will continue for a further 12 months.

Cancelling your contract

We may terminate this agreement (or suspend your access to the services) at any time and without penalty, in the event you breach any of the 'Conditions of use' set out below.

Subject to the above, either you or we may terminate this agreement without penalty where:

  • the other party commits a material breach which is not capable of being remedied;
  • the other party commits a material breach which is capable of being remedied but fails to do so within 7 days of the same being requested by the other party; or
  • we are required to do so in order to comply with law or regulation.

Conditions of use

You agree that you will (and will ensure that any individual accessing the services on your behalf will):

  • comply with applicable laws and regulations
  • not upload, or provide to us for upload, any material containing harmful software code, viruses or similar.
  • adhere to security requirements - passwords must be a minimum of 8 characters and contain at least one letter and one number


We both agree to keep confidential information provided by the other party confidential and only use it as far as necessary for the purpose of providing or receiving the services (as appropriate). Confidential information means any information provided by you or us to the other party, which is notified in writing as being confidential in nature.

The above restriction will not apply to any confidential information which:

  • was already in the public domain at the date of receipt;
  • becomes publically available following receipt, other than by breach of these Terms and Conditions;
  • is independently developed, without reliance on information provided by the other party; or
  • is required to be disclosed by law or a regulatory authority.


The description of the services provided in this contract is accurate to our best knowledge and belief. We do not provide any warranty or make any representation (express or implied) in relation to the services, including in particular regarding their suitability for any use or application, except to the extent any warranties or conditions are not permitted to be excluded by law.

We will try to make the services available for your use as far as possible, although we cannot guarantee that they will be available at all times or that your usage will be uninterrupted. We will also endeavour to keep the services accurate, up-to-date and free from bugs, however we cannot promise that this will be the case.

Any reliance that you place on the information provided via the services is at your own risk. You are responsible for ensuring that your IT systems, devices and software are compatible with the services and we do not provide any guarantees in relation to such compatibility.

Hyperlinks and third party sites

The services may contain links or references to third party websites. These are provided for your convenience only. We have no control over these websites and accept no responsibility for any content, material or information contained in them.


We do not accept liability for any direct or indirect damages resulting from your receipt of or use of the services, except to the extent such liability cannot be excluded by law.

Neither you or we shall be liable to the other for any breach of this contract due (directly or indirectly) to:

  • The failure of any machine, data processing system or transmission link.
  • Industrial dispute.
  • Anything beyond our (or your) reasonable control.
  • The acts or omission of any party for whom we (or you) are not responsible.

Legal basis

This agreement is governed by and construed in accordance with Scottish Law. You hereby agree to submit to the exclusive jurisdiction of the Scottish Courts.

Privacy policy

At Millstream we take care to protect the privacy of customers and users of this website (“site”). Outlined below is an explanation of how we process information about visitors to the site.

Information about us

We are Millstream Associates Limited, of 10 Queens Road, Aberdeen, Scotland, AB15 4ZT. You can contact us regarding this Privacy Policy at

The personal information we use

  • We collect and store the personal information you choose to submit through the site (e.g. by entering details such as your name and email address and by uploading documents containing you personal information).
  • We also collect and store information regarding your use of the site.

How we use your personal information

We may use information we hold about you in the following ways:

Information you submit to us through the site.

We will use this information:

  • to carry out our obligations arising from any agreements entered into between you and us and to provide you with the information, products and services that you request from us;
  • to notify you about changes to any of our services;
  • to communicate with you to gain feedback on our products or services in order to improve them - if you do not want us to use your data in this way, then please notify us when contacted or unsubscribe using the appropriate facilities in the communication;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, as further detailed in the 'Marketing' section below;
  • to provide you (and enable other companies within our group to provide you) with information about other goods and services, as further detailed in the 'Marketing' section below;

The legal grounds on which we use this information are:

  • to allow us to perform our contract with you (points one and two above);
  • to allow us to exercise our legitimate interests as a data controller (points three and four above);
  • on the basis of your consent (points five and six above).

Information regarding your use of the site

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure.

The legal ground on which we use this information is to allow us to exercise our legitimate interests as a data controller.


We may use your personal information to contact you about other goods and services we offer that are similar to those that you have already purchased or enquired about.

We and other companies within our group for full details, see may also use your personal information to contact you about other goods and services, provided you have given your consent.

You may withdraw your consent to the use of any of your personal information for marketing purposes, at any time by contacting us on the details set out above.

Disclosure of Your Information

We won’t share your information with third parties, save as follows:

  • with third party analytics suppliers that work with us for the purposes of producing aggregate statistics about customers, sales, traffic patterns and related site information – we use this information for the purposes detailed above and the third party suppliers use this information to inform their own analytics products and services;
  • with other members of our group for the purposes of marketing and only where you have provided your consent, as described above.

Your agreement and what if anything changes

By using the site and related products and services, you consent to your personal information being used in the manner described in this privacy policy. If we make changes to our privacy policy, we'll share details of these changes on this page. Please continue to check this page to ensure that you are always aware of any changes.


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A number of our pages use cookies, for example to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have agreed (or not) to our use of cookies on this site

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

Please see the table below for more information on what cookies are used on this site and their purpose;

CookieNamePurposeMore Info
.NET Framework ASP.Net_Session Id This cookie is created automatically by the software used to keep the website running. It simply holds ASP.Net variables which are essential to the operation of the site, and is killed when you finish browsing. Without this cookie, the website cannot operate. Visit Microsoft's website
User authentication TDE This cookie is created when you log in to the members area of the website. It is used to authenticate your user details when logged in, allowing you to navigate from page to page without having to enter your log in details multiple times. Without this cookie, you will not be able to use the members area of the website. The content is encrypted (e.g. of the content: ASPSESSIONIDJHSDFEKK=KJSHFWEJNDFSERFWERKJ NLKE) Visit Microsoft's website
Google Analytics _utma _utmb _utmc _utmz This cookie is used to collect information about how our visitors use the website. We use this information to compile reports and statistics which will help us improve the website. You can block these cookies. To find out how, view the link in the More Info section. An overview of Google's privacy policy

Do we use other cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their privacy policy or cookies notice.

How to control cookies

You can control and/or delete cookies as you wish - for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Once the cookies are set/updated on the web browser, the data they contain that is required for reporting purposes is sent to the Analytics servers in the GIF Request URL via the utmcc parameter.

Your rights regarding your personal information

You have certain rights in relation to your personal information processed by us. These include:

  • the right to object to the use of your information for marketing (as set out above);
  • the right to request a copy of your personal information, along with information regarding e.g. its use;
  • the right to request that your personal information is erased, subject to certain restrictions;
  • the right to request a copy of your information in commonly readable format, so that you can use it for other purposes.

You can exercise these rights be contacting us on the details set out above.

Contacting the ICO

You can contact us regarding this Privacy Policy on the details set out above. Should you wish to make a complaint, you may also contact the Information Commissioner's Office using the details set out on its website, which is currently: